PRIVACY POLICY

Baco Labs LLC (Official registration: ТОО "Baco Labs")

Effective Date: February 27, 2026

Last Updated: February 27, 2026

 

 

This Privacy Policy (“Policy”) describes how Baco Labs LLC (“Provider”, “We”, “Us”, “Our”) collects, uses, stores, and protects personal and technical information (“Personal Information”, “Data”) when Users (“You”) download, install, or use our mobile applications and related services (“Mobile Application”, “Services”).

By installing or using the Mobile Application, You confirm that You have read and agree to this Policy. This Policy is an integral part of the Terms of Use.

 

 

1. GENERAL TERMS

 

1.1. Scope. This Policy applies to all Mobile Applications published by Baco Labs LLC (including but not limited to PillTimer, Funpatsu, and AI-powered reconciliation tools).

 

1.2. Data Controller. Baco Labs LLC, registered in the Republic of Kazakhstan, acts as the data controller for the information processed through our Services.

 

1.3. Consent. By using the Application, you provide explicit consent for the processing of your data as described herein.

 

 

2. INFORMATION WE COLLECT

 

We collect information to provide better services to all our users.

 

2.1. Information You Provide Voluntarily:

Contact Information: Email address (e.g., for support, newsletters, or account synchronization).

User Content: Data you input into the app to enable its features (e.g., medication names, schedules, focus sessions, or text inputs for AI features).

Support Data: Information provided during correspondence with our technical support team.

 

2.2. Automatically Collected Data:

Device Data: Device model, OS version, unique device identifiers, language, and region.

Usage Data: Application version, crash logs, screens visited, actions performed, and session duration.

Subscription Data: Transaction IDs, subscription status, and purchase history (processed via RevenueCat/App Store/Google Play). Note: We do not collect or store your credit card details.

 

2.3. AI-Specific Data: If you use our AI-powered features, we process the text prompts or data you provide to generate responses. This data may be processed by third-party AI providers (e.g., OpenAI, Anthropic, or Google Vertex AI).

 

 

3. THIRD-PARTY SERVICES & INFRASTRUCTURE

 

We partner with specialized service providers to ensure the high performance of our Applications. These third parties have access to your Data only to perform specific tasks on our behalf. The specific set of services depends on the particular Application you are using:

- Cloud Infrastructure: Google Firebase and Supabase (for database management and user authentication).

- Subscription Management: RevenueCat (to manage in-app purchases and subscriptions).

- Automation & Support: Make.com and Telegram. We use these services to receive real-time internal alerts regarding technical support requests and subscription events to provide efficient customer service.

- AI Services (if applicable): OpenAI, Anthropic, or Google (for processing AI-driven features in specific apps).

- Marketing & Analytics (if applicable): For some Applications that include advertising features, we may use Google Ads, AppsFlyer, or Facebook SDK to measure marketing effectiveness. These services are only active in Applications where we explicitly request your consent for data tracking.

- Platform Services: Google Play Services and Apple StoreKit.

 

 

4. PURPOSES OF DATA PROCESSING

 

We use your Data for the following purposes:

- Core Functionality: To provide the services you requested.

- AI Processing: To process user inputs and return AI-generated content.

- Service Improvement: To analyze app performance, fix bugs, and improve UI/UX.

- Subscription Validation: To verify your premium access and manage billing.

- Communication & Support: To provide technical support and send important updates. We use automated internal workflows to notify our support team of your requests in real-time, ensuring faster resolution of technical issues.

 

 

5. DATA PROTECTION & RETENTION

 

5.1. Security. We use industry-standard security measures, including HTTPS encryption in transit and secure cloud environments (Firebase/Supabase) with strict access controls.

 

5.2. Retention. We retain your Personal Information only for as long as necessary to provide our Services or comply with legal obligations. Technical analytics data is typically stored in an aggregated, depersonalized form.

 

 

6. INTERNATIONAL DATA TRANSFERS

 

Baco Labs LLC is based in Kazakhstan. Your information may be transferred to and maintained on computers located outside of your state or country (e.g., on servers in the US or EU). We ensure that all transfers comply with applicable data protection laws through Standard Contractual Clauses (SCCs) or similar mechanisms.

 

 

7. YOUR RIGHTS

 

Depending on your residency (e.g., GDPR in the EU or local laws in Kazakhstan), you may have the right to:

Access, correct, or delete your Personal Information.

Object to or restrict the processing of your Data.

Request Data portability.

Withdraw your consent at any time.

To exercise these rights, please contact us at: info@bacolabs.io

 

 

8. CHILDREN’S PRIVACY

 

Our Applications are not intended for children under 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

 

 

9. CHANGES TO THIS POLICY

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." Continued use of the Application constitutes acceptance of the updated Policy.

 

 

10. CONTACT INFORMATION

 

Baco Labs LLC

Republic of Kazakhstan

Website: https://bacolabs.io

Email: info@bacolabs.io